January 20, 2021
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When your in the market for a security system, its just like buying a car.There are lots of details to consider, which affect the final price. However, there are some important questions to help you compare the experience of security system dealers, and their products. Here are a few questions that you should ask:

  1. Is the alarm company State licensed?
  2. How many years have they been in business?
  3. What is the state and city license numbers?
  4. Who is in charge of the business?
  5. Who are the officers of the corporation? Can they be reached easily?
  6. Do they have any referrals to offer?
  7. Will registered installers be used to install my system?
  8. Does the company carry insurance?
  9. What type of training do the alarm technicians have?
  10. What background checks are done on security installers and management staff?
  11. How long will the installation take?
  12. Where in my home or business shall the equipment be installed ?
  13. What are your wiring techniques? Home runned or daisy chained loops?
  14. Do you use stranded or solid wire?
  15. What is my warranty on parts and labor?
  16. What manufacturer of systems do you offer?
  17. Is your Central Station in California? Is it also insured for liability?
  18. Do I own my system or not?
  19. What happens when my alarm is activated? What transpires?
  20. When I call, will I get someone familiar with my system to help me?
  21. Do you have 24 hour emergency response service for repairs?
  22. What are the terms of your contract or agreement?
  23. Can I change my arm/disarm code for free?
  24. Are signs and decals provided?